Until the sales of FRHI to Accor Hotels in 2017 Jennifer Fox was President, Fairmont Hotels & Resorts and President, International for FRHI and oversaw the luxury brands global hotel portfolio in addition to being responsible for operations of the companies Raffles & Swissotel brands in all International markets outside of North America. Jennifer joined the company in 2011 and has a strong background in operations, product and service strategy, global brand development, human resources, owner relations and development.
Jennifer brings has more than 25 years of experience in the luxury, resort and business segments of the hospitality industry. Prior to joining Fairmont, Jennifer spent 10 years at InterContinental Hotels Group, where she was Chief Operating Officer, Europe responsible for operations, financial performance, talent management and service delivery for all IHG brands of owned, managed and leased hotels across more than 20 countries spanning Europe, North Africa and Russia/CIS. While at IHG, Jennifer also served as SVP - Global Brand Management for InterContinental Hotels & Resorts where she was responsible for developing the new InterContinental Hotel brand positioning and the supporting employee engagement program, brand advertising and brand standards.
Previously, Jennifer spent 13 years at Starwood/Sheraton where she held several senior management roles including General Manager and Marketing positions and was the VP Global Brand Manager for the Sheraton brand.
Jennifer also brings extensive experience as a General Manager, having run some of the finest luxury hotels and resorts in the world including the InterContinental Hong Kong, which she rebranded from the Regent and the Orchid at Mauna Lani (now a Fairmont) which she rebranded from Ritz Carlton.
Jennifer has lived and worked in the United States, Asia, Europe, Canada and Australia during which time she has developed a global network of luxury associated and industry related contacts, including strong connections in the media and owner and investment communities.
Jennifer is a Non-Executive Director for Village Roadshow Ltd a publicly traded company in the movie, leisure and entertainment industry. Jennifer is also a Non-Executive Director at Grace Belgravia a woman’s only health, wellbeing and lifestyle private members Club.
Jennifer holds a doctorate in Business Administration (DBA) from the International School of Management in Paris, France, and an MBA from Baylor University, Texas USA.